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WELCOME to JaminLeather.com Serving USA and Canada. Click here To visit our classic website Just relocated to our NEW/Larger facility. Retail Hours 10-6 Mon-Sat, 12-5 Sun. 2004 - 2005
CUSTOMER COMMENTS
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THIS PAGE:
If you really want to get to know us. Well,
our customers speak for themselves. Here are
customer comments gathered by customer surveys,
letters or E-mail. Enjoy their interesting,
humorous, insulting (if you could find any)
and supportive comments, like we did. No favoritism
given to comment selection, we just require
them to be constructive. FYI: Most of the surveys
we get back with comments come in with your
returns and exchanges. To
further see how we rate, visit our survey. "Excellent customer service, selection and prices. I recommend you to friends and family!" 6/27 - T. Watts 31061 "I thought you guys were great!" 6/27 - C. Smith 15129 "We have always been very pleased with product selection, quality, and services." 6/23 - J. Williams 20715 "I received my shipment of leather pants, vest and belt. I would like to comment on the pants, The snaps do not work, I called your customer service rep and hopefully I will get replacement snaps of better quality. The pants are a little tight for a 32", I have been wearing size 32" for a number of years. I believe these trousers to be closer to 30", cause I can were 31" comfortably, that’s probably why the snaps keep popping open. The Belt is of low quality leather and really doesn’t justify such a steep price. The vest is ok; it to is a little pricey for the quality. I probably will not shop your site anymore. I won't recommend it to anyone, but I will not go out of my way to discourage anyone from shopping your site. Hopefully the snaps are on the way." 6/22 - M. Lucki 80017 "Catalog & Web don’t mention products aren’t always Jamin’ Leather brand". 6/22 - K. Woltz 20736 "Very helpful and friendly staff! " 6/22 - D. Moxness 93420 "I was very impressed with the speed of processing and shipping of my order and when I had to exchange the speed of my email reply." 6/20 - J. Heisler 63116 "Service was good and I am exchanging so we will see how that works." 6/17 - J. Christensen 59714 "I have never ever had such quick service on an order. I ordered Monday online, and received the package Wednesday. Thanks so much for the last minute Father's Day gift!!" 6/16 - E. Quon 31324 "Your sales girls are very helpful." 6/9 - G. Weikum 60564 "Excellent quality thus far on all your leather goods, workmanship as well." 6/8 - M Ferris 54153 "As I have said before, your company is fantastic! Great selection, unusual and interesting products and fantastic prices." 6/8 - D. Bess 30319 "Your company rocks!!! It’s affordable and fine quality." 6/7 - T. Wilson 79702 "I’ve shopped in your store and used your catalog both with good experiences." 6/6 - M. Boulay 02632 "Chaps arrived on Thursday. They are perfect, a little loose at the top, but I can live with that! Can't wait for a ride or an excuse to wear them! They match my cream and black leather coat perfectly. Thanks," 6/4 - Donna 45069 "I tried different websites and I always came back to Jamin Leather." 6/2 - D. Parsons 40336 "Excellent selection and prices. Perhaps an order tracking function." 6/2 - J. Talley 80918 "Both experiences have been good. I usually don’t do mail order but will continue with Jamin’ Leather. 6/1" - B. Smith 89108 "Phone service was very good and received product in a timely manner". 6/1 - G. St. Clair 48160 "I received my order yesterday and, WOW, am I pleased. The quality of the merchandise is excellent and your customer service is outstanding. You have a loyal customer and I shall let my friends know how pleased I am." 5/27 - J. Higbee 22150
- This is my first order with JAMIN LEATHER,
and I have to say that the service, Packaging was ok. If the box had to go any further, say California, it would have lost is seal integrity. 5/23 - G. Stroup 80221 I have been happy with everything I have purchased from the company. The company is very excellent in shipping and with returns. 5/19 - J. Small 57104 Excellent customer service and they made me feel confident that my issue was nothing to worry about. I felt like I would be taken care of regardless. 5/19 - A. Sanders 08640 - I have not received my order as of yet, not expecting it for a couple days yet. I am sending this to you to thank you for your Representatives elp. Your site was easy to use and your people, not sure of the young ladies name, were just a pleasure to work with. 5/18 - Jack H 241405
Excellent service and variety of products is good. 5/13 - T. Thompson 33709 I was very pleased all-around. 5/12 - P. Logan 03051 I am very satisfied w/ Your Prices and the quality of all products. Friends see your merchandise and love it! 5/11 - S. Moreno 79936 Loved the fast service and quality of the product. 5/10 - S. Thomas 83687 - Just wanted to let you know that I received my order yesterday and that I am very satisfied with the quality of the Vented Eagle Jacket, Riding Chaps and Driving Gloves. Fit was perfect by following your fit chart and top of the line quality at an affordable price. Jamin’ Leather will be my first stop for all of my leather needs. Thank You 5/10 - D. Thomas 047575/5 - Everything was fast, great and easy to navigate. I will shop many times at your site. Thank You! T. Ehrler 48097 Very happy with products (leather quality) and price Great selection. 5/5 - D Warfield 01452 We are very much satisfied with the products received and the items arrived as promised. 4/28 - G. Henry 24540 With help in getting the jacket corrected the staff has been quite helpful. Trying to get the right one. 4/23 - L. Johnson 29687 You have a huge quality control problem with respect to sizing. This is my second return on the same item. 4/23 - J. Julian 83805 I found it by accident but I was very impressed with your selection and the prices were quite reasonable. 4/23 - R. Kowalczyk 78229 Customer service on a return was excellent! No problem whatsoever with exchange. One of my top priorities is service. 4/21 - H. Wessels 78945 Great service! Great Quality! Size did run a little small. - C. Danford 82001 4/19 - Your customer service is EXCELLENT, and the online chat is very helpful! 4/19 - D. Godfrey 95670 Excellent, huge selection, happy with quality. 4/19 - J. Slothower 986854/19 - Hey, received my order today, 4/18/05....Everything as expected, top Quality...Fast Delivery....Excellent Packaging. Your Service is exceptional. - H Gundrum 81005 Your service is very quick! 4/16 - B. Goodwin 26410 - Even though the post office messed up, everyone I spoke to or emailed were very helpful. Your co. is a pleasure to deal with. 4/15 - D. Braun 18337
Should carry more USA made leathers and say s in larger, easy to find print. 4/14 - D. Yates 99111 Very impressed! Thank you! 4/09 - R. Freeman 96019 I like the selection of products, and the shipping was fast! 4/09 - M. Bray 96205 I thought the item I received was beautiful, especially for the price I paid however it was not true to size and I could not close the jacket up at all. 4/7 - T.Lee 44128 Excellent phone staff, web site, and product quality!!! A++++ Will definitely be a repeat buyer! 3/31 - V. Musi 95301 It is convenient and the prices are very good. 3/30 - R. Chavez 87557 Biggest variety I’ve ever seen! Great! 3/30 - D. Croley 36301 Don’t change a thing; stay just as you are! You are excellent! 3/30 - M. Maddox 20650 I was sent the wrong studded pants that I ordered, but everyone makes mistakes! I love your merchandise! 3/26 - G. Bradford 71107 - EXCELLENT QUALITY AND LEATHER THICKNESS...VERY PLEASED... A+++...WILL RECOMEND YOUR PRODUCTS TO EVRYONE...I DEFINATELY WILL BE A REPEAT BUYER...NICE TO KNOW THERE IS A COMPANY I CAN TRUST!!!!! 3/23- V. Musi Jr. 95301 So far, so good very good couldn’t get better “service” anywhere else! 3/22 - A. Strickland 30135 Sales people should be able to better communicate products sold and be truthful with the customer. I asked specific questions about product anddid not get the product described. 3/21 - D. Brodeur 27937 Need better and adequate sizing. When I called for a return I was told sorry that some of our items are not coming in sized correctly. But I still have to pay to return items and pay shipping. 3/18 - R. Williams 83815 I really like the fact that someone called me at home before my sending order. 3/16 - R. Garcia 88026 Order form a little difficult (did not know weight of my order for the handling charge did sales tax apply and how much). Everything else is excellent. 3/16 - D. Boyland 65449 The first time I ever ordered from you, and the quality was great; service was outstanding, and shipping was very fast. 3/16 - L. Richards 22193 - I just wanted to say thanks! I ordered a new jacket, belt, and leather shorts. My stuff is awesome and you guys are great! I can't wait to come to bike week in May and visit the store to buy more. 3/11 - Cindy 233051 My jacket had a seam separated under the left armpit. It was not enough to require an exchange, just good sewing technique. Other than that the Jacket and other products were beyond what I had expected for the price. 3/11 - Hatch 234663 Fast delivery and quality products. When ordering, I have no question on the products I will be receiving since the quality is always excellent! 3/9 - S. Tharp 26301 Great Service! Good Folks! Wonderful product and prices! 3/9- E. Cartmill 66619 - Received the jacket and chaps to day and just wanted to let you know that we are absolutely thrilled with the quality, cut and finish of the garments. It is always a bit nerve wracking to order something over the internet, especially clothing as you cannot gauge the quality and look and especially the fit but everything is just perfect and well worth the wait. There is nothing like this available in Australia so will be sure to sing your praises to my fellow Harley riders. Once again thank you for such a quality product. 3-04- James- Australia
- I just received my order and I wanted
to write and tell you how satisfied I am
with all of the products I ordered. Everything
was a PERFECT fit - exceptional quality.
The size guides you have published are some
of the most accurate I have seen. I was
a little hesitant with ordering leather
products through the mail or online. I have
to say, your company has eliminated any
concerns I had. I will recommend you to
all of my friends and family. I am definitely
a repeat customer! 3-04- Broedel 224309 Tina was very helpful when I ordered. She is an asset to your company! 2/28 - C. Rose 98380 - I wanted to let you know that I received the jacket today. Thank you very much. My wife loves it. She complained about the last one's sleeves being too short, this one is too big at the waist, but she's going to have it tailored at a local business. Thank you again for the wonderful merchandise. I will be ordering again soon. 2/28 - Cole 234049 Folks, As always the product received was high quality and fit perfectly. I received the chaps yesterday when I got home from work and was in the wind with them last night. Thanks again for the high quality product you sell!!!! 2/26 - Robert M 139255 In the past, you have gone “above & beyond” to accommodate what I needed. I appreciate that and your fast, efficient and courteous service. 2/26 - C. Eckerson 81007 I had great service with polite reps! 2/24 - D. Miller 37766 Excellent response and confirmation system quick shipping turnaround. You have an excellent return policy. 2/22 - J Russell 45011 Some of your items online you cannot see back of the items or rotate view to see the back side but you do show the backs of some of the items. 2/22 - D. Roach 95971 So far I’ve enjoyed working with Jamin’ Leather and hope to continue. 2/14- C. Chavez 81001 Thank you for processing my order and getting it to me so quickly! I would recommend you to friends! 2/04 - B. Mast 80537 - Hey Gang!,Thanks for finally filling My order.. The touring pants are great, worth the wait!! Thanks again. 2/2- D. Scully 32097 This is my 2nd purchase from you. Very satisfied and have recommended your site. Leather quality is excellent but sizing can be difficult. Jacket I ordered was fine in the chest but tight in the waist. Had it fixed by a tailor. Perhaps more measurements in the descriptions of the items. 1/31 - D. Martin 02886 I am a member of Abate and a local Indiana Riding Club and I am telling everyone I come in contact with about what you did to me and not to order from your company ever! Your return policy sucks I ordered December 2nd for a Christmas gift for my wife and she opened it up Christmas day and it did not fit. So I sent it back and the replacement did not fit either. But since the 30 days was up I am not out of two shipping costs plus the 15% service charge so that means I paid $50 and got no jacket. I am telling all my friends about this and not to order from you. 1/31- M. Wilson 48003 - Thank you, you really do jam! My wife & I received our orders in less than 1 week, just in time for our big trip in the fall last year. I never really expected it to happen with out something going wrong, but you did it! Just so you fully understand I'm 6'5" and my wife is 5'0". We both have a very hard time finding clothes to fit but they both fit us perfectly. We have friends that have paid 4 times as much for their gear, and your quality is right on par! THANK YOU! 1/25 - S. Zimmerman 60136 I feel your policy of returns in 30 days or a re-stocking fee is deducted is not really reasonable. I realize you want to get the product back and get things “done” but during the holidays, people get busy and forget 45 days would be more realistic. 1/25- J. Rondeau 98239 I was pleasantly surprised because at Your Prices the quality of the products would be sadly lacking. This was not how it turned out to my happiness. Your products are excellent and were constructed of high quality. 1/18/05 - A Heard 78222 Do you think you could start carrying low-rise leather pants in smaller sizes, like size 2, that don’t run large and have bunnies on them? Plus you should have no charge for shipping for exchanges. 1/18/05- L Tice 91790 Your company is who I personally love buying leather goods from. You have items other leather companies have not even heard of, such as the Wallet Holster. You have a great company. 1/11/05 - I. Gomez 95402 I’ve bought your leather before, and found it to be soft, durable, and of fine quality! 1/11/05 - J. Waer 95370 There’s nothing to say, this is the first times I purchased from your company and I am very satisfied. Thank You! -1/10/05 O. Viana 94534 I was very satisfied with everything and will order many more times. 1/10/05 - D. Schneider 17740 This was out first order but I am very impressed with the way everything has been handled, including out need to exchange. 1/10/05 - B. Smith 79007 All transactions were handled PERFECT! 1/10/05 - D. Sojka 76087 - I just got my order today. The trench looks great! Thank you so much for working with me on my problems and helping resolve them. I will let anyone I know who is looking for a leather jacket to come to you. 1/08/05 - Ryan F 228779 I’ve looked all over the net. No one has your selection, quality and price! 1/7/05 - J.R. Oliver 48603 Friendly people and speedy delivery! Keep up the good work! 1/7/05 - W. McCourt 23234 You guys always ROCK! I am constantly amazed at how fast you process and mail orders! Keep up the GREAT WORK! In my years of shopping with you I’ve never had any problems!! 1/07/05 - Steven P 100615 We love your auction during Bike Week in May!!! 1/6/05 - C. Ware 26241 Very Impressed with speed of order being filled and mailed. Received in two days during Christmas rush, staff very friendly and helpful when I had to call about exchanging due to my ordering wrong size. Thanks and will order again. 1/4/05 - Albert S.143551 Selection of products is most excellent! 12/30 - M. Huffman 50036 Operators on phone may want to be more specific about product sizing. 12/29- J Tuck 95971 Great prices! Great shipping and wonderful products! 12/28- D. Aherne 89509 You guys are GREAT!! Your Prices, products and quality are EXCELLENT!!! 12/28- R. Fitzmaurice 32119 I am very happy with your service. When I have a question, I get an answer in due time. The website looks OK to me but I think you should advertise also on motorcycle and car magazines like J C Whitney. If they can do good, I am sure JLC can do better. Thank you, Lu. 12/23 - Happy Holidays. Gualberto 140205 Jamin’ Leather is a kickass company to do business with great products, great service and products arrive lightning fast. Thanks! 12/23- J. Feritta 77670 - I received my order Saturday and just wanted to say you all are the best. Your stuff is the best and your service is above no other. You made my Christmas wonderful and I hope you all have a wonderful Christmas and a Happy New Year to you and all of your families. 12/19 - R. Drooby - I received the item yesterday. THANKS ALOT! I love the chaps, and I will no doubt be ordering again from your catalog. Thanks again for being a good internet business dealer. 229341 12/18 - T. Adair I purchased a pair of gloves and found that I needed a larger size. Using the exchange procedure with the return authorization included with my order, I received the replacement promptly. This Excellent customer service ensures that I will be back. 12/17- Edner, 140060 Sales people are nice and know the company policies without having to ask someone else. I will reorder again. Products and prices are good quality. 12/17- J. Forrester 60453 Was very happy with how reasonable Your Prices were, the ease of ordering & amazed at how quickly we got our order! Staff was knowledgeable and very helpful with all questions. 12/16 - M. Wray 33815 I have ordered 3 times and plan to order again. Your only as good as your people. You got great people. 12/16- M. Price 77619 I like what I see with good variety on your website. Please give more detailed description of the merchandise. 12/15 - B. Woodward 84520 Great products and fast service. Thanks!! 12/15- L. Lipchak 27043 It would be helpful if you included in the product description the thickness of the lather in millimeters for all of your products and a backside view for all apparel. 12/15 - G Perez 60008 I’m a first time customer, on the whole so far and I’m pleased. The vest size was wrong but that is expected at times. I like your vests and we’ll see how my exchange is handled. 12/11- K. Kinney 14150 All I can say is what great service I’ve received from Jamin’ Leather and look forward to doing more business with you. Thanks for being there for us here on the other side of the earth. 12/9- T. Jiminies 96306 I’m disappointed that these buttons on MP44K came off and now you want me to wait for inspection process. I should have just asked for a refund. 12/7- R Tuck 27574 A BIG THANK YOU. Got the order and looks great. And a big KUDO (thanks for the girl/ lady that helped with my order. With out her help I would have screwed up the order. You all have a happy, save XMAS. And thanks again. Plan to order more things from you later. 12/04 - Sandlin 84067 I was very impressed with quality of skirt I received. I just needed to go a size larger. 11/30 - D O’Brien 89103 I can’t remember that lady’s name but she was extremely helpful in finding the right size jacket, after the 1st one I ordered was way too small. 11/27- D Wheeler 67454 Excellent service easy exchanges great products! 11/26- S. Waldman 22508 Even in Arizona, where we ride year-round it’s difficult to find reasonable different riding gear. Everything is the same and you are not. 11/23 - M Young 85220
Your company ROCKS! Really
the website is great, folks on the phone
are so nice and know what they are talking
about. You will get lots of $ from me! 11/19 - C.
Geilser 23508 I love the knowledge of the employees, and the products Jamin’ sells! 11/10- N. Ullom 77541 I wanted to thank you for your prompt shipment of my two leather coats. I opened them up as soon as I got them and they are absolutely perfect! These are Christmas presents for my identical twin sons and they will love them. Thank you so much for your service! 11/10- W. Thiel 46074 I really liked the person I ordered from. She was very nice and helpful. The turn-around time was excellent. I’m also a buyer for a company, and she did her job well. Thank You. 11/10 - L Johnson 28651 Very professional service and quality of products is great. Just wish I could order more at a time. 11/2- J. Robinson 70301 Sales Rep (Terry) checked my sizes I gave her. She even fitted my jacket on one of your staff (big thank you). I ordered one size up and jacket fits great. 10/29- A. Cousineau 60453 Product arrived very fast. However, the description of the bra did not include cup size, and it ended up being too small. 10/28 - M. Quirk 78249
We are 1st time buyers but hope
to become veterans! 10/28 - D. Newell 72023 The service was great! Some of the best that I have found on the internet! 10/27- M. Hayman 90007 Excellent service and selections. Would like to see more colors, red, etc. The goods I received are of excellent material and craftsmanship. Your staff was very helpful in assisting me with my order. I will definitely be back. Thank You! 10/27- R. Scalise 14120 Great quality leather outstanding selection love Thinsulate front and back view of jackets is great. Front and back view of All items would be great. 10/25- LuAnn B - 136722 Excellent customer service! 10/18- R. Anderson 97325 We are a female motorcycle club that will consistently order our leather products from Jamin’ Leather. 10/16- Y. Underwood 44108 Your telephone sales personnel are “SUPER”. They made me feel like it was a pleasure to do business with me. 10/15- C Morris Jr. 32321 I buy what looks good to me and provide customers what they see in the catalog. Also catalog is too busy, very difficult figuring out information pertains to what item. Needs better quality contol. 10/14- R. Ackerman 59201 I visit you when I visit the beach. I just got back with a new coat I love it, good stuff & good prices! 10/12- R. Raley 28786 Excellent service. A pure pleasure to deal with!! 10/6- J. Goffred 10314 I like to shop
online and I still like your catalog. I
look at the catalog then order online. You do a great job. I would like you to have other items that are not leather such as heavy nylon pants for a biker to pull over clothes. 10/5 - C.B. Schwartz 20015 My Jacket
arrived with a light colored mark on it
so I called and the woman who answered told
me to put mink oil on it. It worked great.
She really knew her stuff. 10/04 - J Casey, I received my Rose inlay chaps today and was so happy! I tell everyone about you and say you’re the BEST there is to get leather from! You sure make me look good on my motorcycle! Thank you Jamin’ Leather! You’re the GREATEST! 10/04- T. Elliott 124411
Outstanding product!!! Sometimes
when you pick a jacket the leather is hard
and the liner is a piece of junk. Your jacket
was GREAT! The liner is top notch and has
been finished very well with an attention
to detail. The layout, of your website,
is very informative and items are easy to
locate. I’ll definitely order from
your site again!! I think better placement
on search engines would really assist your
sales. Sometimes when I search for “Leather
jackets” or “ Biker jackets”
I found that Jamin’ Leather was either
buried in the findings or not present at
all. I hope this helps. I may seem like an
easy customer by the survey, however I am
not. I have waited a long time to find a
store like yours that offers the product
I desire and direct friendly service. Original item was back ordered was told many times it would be in next week I finally changed by order on Saturday to an item in stock. At that time the chat operator told me I had 2 day shipment. I come to find out it was shipped UPS Ground. My son also ordered items, and he received emails for my shipments and his items were addressed to me. 9/22- R Mathews 97007 Shipping time is outstanding & the products offered are varied. Something for everybody! 9/22- S. Tsao 19382 9/18 Top notch & 1st Class! I have turned a lot of people on to you guys and will continue to do so! - K. Bell 72116 Why buy elsewhere when I get these goods for so little money? It shows that U’ve been in business 4 25 yrs. I was awed by the apparel & accessory displays my dealer had in shop, but when I looked at the $$ tags, I walked away. I could not believe it when I 1st looked @ your apparel and the $$ U wanted. I was unsure ordering, thinking its 2 good 2 B true. I am VERY PLEASED 2 say I got More than I paid for. My husband and I haven’t felt this sexy in a long time. Thanks, 9/10 - Blue Geenz
Jacket fits like a glove! 9/10 - W Haberley
44134 - I ordered a leather
jacket in the wrong size and had to return
it. I couldn't believe how fast you got
it back to me!! In a “who gives a
crap” world you all went the extra
mile! Kudos and Raisin Pies for your whole
staff. You made me happier than a toothless
man in a puddin' eatin’ contest! - Your web site is beyond belief !! 100%. You have a full and excellent line of leather products. I had a minor (major) problem at the web site. I was trying to change screens and your program went into a purchase mode. I did not enter the leather jacket that shows on the order form. I tried to delete the information but was unable to do so. I apologize for the problem. I wanted to send an email to a friend the colorful motorcycle photos at MB, but I aborted. I do not believe there is much room for improvement. I was very impressed with the merchandise. I was also impressed with the speed of the web site. The screens change so fast I got caught with an item that I did not select. 9/04- Somerville 97203 Keep up the good work! You are offering quality products at honest prices…that’s an honorable thing in today’s price gouging market! 9/02 - M Pratt 53227 - I have been trying to buy a jacket that fits through your catalog. I have lost 40 pounds and was having trouble getting a jacket to fit. I just want to thank your company and the staff that was so helpful and supportive of helping me get the right jacket to fit me. After two returns and the third jacket fitting me like a glove, I am extremely happy and would HIGHLY recommend your company for anyone trying to purchase leather products. Thanks again and hope to shop with you soon! 9/02- P. Baird 21788
- I just wanted to thank you for your incredible
service with regards to my recent order
and exchange. The quality of product is
also excellent. Thank you!!!!! 9/01 - L. Waagen
97030 Excellent! I have not bought any leather goods from another store since I found you on the Internet. 8/30- C. Eulloqui 79912 I have been very satisfied with all the items that I ordered. I have had to send some back for an exchange, and everyone has been so helpful in getting the things I need. I will order again and again from your company. Thank You! 8/27- P Baird 21788 The catalog stated sizing for jacket ordered was “true sizing” but it was small. I had to exchange it, which cost me time and money. To bad, because your service was great otherwise. 8/26- D Gelenter 21403 There was no hassle in getting a refund for my order, which when ordering things online is critical to me. 8/25- A Stone 20877 Awesome company friendly people and I will continue ordering from you guys. 8/24 - K. Grabill 44608
Lisa did a great job helping me
with the exchange for the jacket. 8/21 - M. Perry
68371 Your phone staff was the most courteous and helpful and friendly than I have experienced in a long time. 8/19- T Moyer 17846 I am extremely impressed with how quickly your orders ship out. Nice work-the packaging was great. Everything was made easy when I had to exchange an item! 8/19 - C. Basnett 01432 - Service & response/shipping are the best I have ever experienced. 8/18- M Burch 41001 The quality of your products are what keep me coming back to your company and the prices are affordable which has hooked me as your customer. I think you are doing a great job already and like what you are doing on your website. I found it a terrific help to have someone on Live Chat to ask questions. That was super! 8/18 - M. Berner 05641 - I just had to write and tell you all there at Jamin Leather how surprised and please I am with both of my orders. Not only are the prices great but the quality AND the service has been top. I have been shopping for over 40 years, from the top of the line stores to the five and dime stores. And have not come across one place that had a good price, quality and service all at one time, Until now, You answered all my questions right away, you let me know my order was being processed and also the day it will arrive. All the sizing was accurate also. I am very, very pleased and impressed. I do a lot of shopping online now and still have problems with returns and things not fitting like they say, sending the wrong items, having problems with returns, but not with Jamin Leather. So I will pass along to anyone interested in price, quality and service your site and phone number. Also I have passed on your catalog that was in my package already. See you at the check out!!!! Thank You! 8/12- K. Becker 60010 Great! No problems! Excellent service on tracking the order! 8/07- M Holiday 77591 It’s nice to actually speak with someone right away when you call, and not be put on hold. Very friendly! 8/07- C. Fisher 97838
Jamin’ Leather has a great
inventory and low prices. Have given ordering
information to friends, once they saw products.
8/05- G. Gould Jr. 93420 Product sizes are for midget, not adults! - G. Vollmar 63366 7/28 Great, speedy shipping and quality of leather is excellent. I am very impressed! Thanks so much. 7/28- J. Darbo 92543 Very positive experience, will definitely, when needed, buy from you again. When I didn’t receive an email confirmation I called & was pleased at the very efficient way it was handled. 7/27- F. Garber 95336 This was my second big order. I really love my new leather jacket & I love what I paid for it! 7/24 - N D’Agostino 11961 Excellent jacket, the size was just right and I didn’t have to send it back for a larger size! 7/24- D. Gregory 50036 Everything is fantastic about you guys. The only thing that’s kind of annoying is the emails, where it says “Jamin “name of employee” - customer service. That’s just cheesy. You guys are to good for that. 7/23 - Perry G. 216550 - About 4 days ago I put in an order online. I never got email confirmation of it. When I called today, I spoke to Terry who not only informed me that it was shipped on 7/19 but also checked and informed me the scheduled delivery date was 7/26. This is a level of professionalism I haven't seen in a long time and is rewarding. You can be sure this will not be the last order I place with your firm, mainly due to Terry's handling of my call. 7/23- Fred G. 216641 Awesome! Service is great! Ship time excellent! Product excellent! 7/19- R. Cook 43435 Will order again! I’ve always been pleased with your leather. Only one time did the stitching come loose. 7/16- K. Victoria Zip 93422 One of a kind & great! I share your catalog with a lot of my friends! 7/14 - B. Webb 40212 Your sizing for normal size people is way off unisex is not necessarily for women a small sleeve is 8” too long. 7/13- K. Sweeney 98816 - Overall I think Jamin Leather is great. Once my wife gets our computer online we’ll definitely be looking at more items. 7/12- T Schannep 35079
- I absolutely love Jamin' Leather!!! The
prices are great, the selection is the best
I've found (and I've searched long &
hard), the quality is amazing and I've never
dealt with a nicer staff! It's great to
be able to get everything I need from just
one company! Thanks for existing!!!
- As usual, Jamin’ Leather has not
let us down. Customer service is outstanding
and quick to respond to emails. Delivery
is quick even all the way here in Hawaii.
We love your merchandise and quality we
get. Look for further future orders from
us. Would help though if the shipping wasn’t
so high :( 6/28 - Aloha D. Jones 142598 Very good selection of products/great quality/ordering online very simple with no glitches/unbelievable response time in receiving ordered products; other companies could learn a great deal from you. 6/18- William M, 113010 - I recently ordered for the first time from your catalog and I must say I will order again and tell all my fellow bikers! Because I lift weights and have a larger thigh I couldn't find fringed chaps to fit until I came across you on the internet. I now can have a chap that fits plus have the girly look of the fringe. Your prompt service amazed me and all I can say is thanks! 6/17 - L Carver 44001
- The jacket I ordered is amazing. The quality
is superior to what I have seen at other
places. The photographs on your web site
did not do the product justice. It was my
first order with your company, but certainly
not my last. 6/17- M McCall - 19601 - Keep up the good work. I told my friends how great you are. 5/19 - T Elliot 002771 Amanda is a credit to you, she was more than helpful, I never spoke to her by phone but kept contact by email. I will order again. Our customs in the UK charged another 60pounds sterling ( bastards ). Many thanks again! 5/18/04 - K Peake 122307 Customer service was excellent- you will be the first place I check when I want to buy other products. 5/17 - D. Carlson 55733 Your personnel are very helpful and the service is outstanding. 5/10- S Mckeever 62948 - I just received my order today and I had to let you know. This is by far the best quality leather I have seen. The workmanship and quality is incredible. I am so very pleased with the chaps I bought and the catalog is awesome. I will absolutely be a return customer and will be very happy to share the catalog with all my friends and family. I also received them very quickly. This has been a very pleasant buying experience and I just wanted to say thank you for standing behind such a great product and great customer service. Keep up the great work. 4/29/04 - D Tyler
Staff was great ordering! Very pleasant!
4/29 - D. Johnson Zip: 80241
- Ordered two coats for Christmas presents
and one of them fit horribly, just a bad
cut for the individual. Once again y'all
handled the exchange with class and courtesy.
Today’s order has been earned by your
great customer service. Keep it up and we'll
keep coming back! The quality of the merchandise and the speed with which it was shipped to me made my head spin! I’ll be back! 4/26- D Washington 23327
- Quality per price is the best I have ever
seen, I bought the stripe perf. Racer jacket
and the quality is even better than many
others jackets that I looked at for a lot
more money! Thanks! 4/22 - D. Immel 44691 Excellent service, after speaking with Tina online I decided to order my jacket one size larger. When it arrived it was a perfect fit. I was a little worried about ordering online without trying it on first. But I know where to go next time now. Thanks. 4/21 - P Retton zip 26588 Very happy with every aspect and ordering was very pleasant (w/ Lisa). Received package quickly and great quality products. 4/21 - K. Lindemuth 15825 Just wanted to thank you and the girls working customer service, they were great help, and my jacket and chaps fit like a glove! The pistol conceal bag is nice to, the only thing I don’t like is the strap is to long, even when you shorten it to the shortest draw! Guess I can cut it! All else is good and just want to say thanks. I will refer my friends to your site for sure! I’m glad to have found your site! Bye 4/17 - G St. Clair
Best Selection of high quality (thick) leather.
I may have finally found my ideal jacket
(M2293ZN). You could improve the website
by allowing me to cut and paste so I can
print on “Word” my list of products.
4/17 - W. Bitters 122206 Your staff contact was most pleasant and helpful. The voice-mail left was precise, courteous, and helpful. I am having my spouse look at your collection for her riding leathers. 4/13 - D Price 22306 I just wanted to let you know my new overalls arrived today. I'm completely thrilled with this transaction! The quality and style are outstanding! Thanks for making it so easy to exchange them for another size. This was, by far, one of the smoothest transactions I've ever had online. 4/13- M Jennings 39503 We are returning that pants because they didn’t fit me correctly but customer service was very polite and helpful 4/9 - L. Darrow 32168 Got my order today. My chaps are perfect, thanks for sending them so fast! 4/7- J. Arledge Zip: 28205 The customer service people are outstanding! No problems what so ever. 4/7 - T. Postorino 20901 I don’t want to tell anyone about Jamin Leather because I want to be the only person with your cool clothes. 4/6 - M. Abeyta 80227 Not only top quality products at an inexpensive price but Jamin Leather is a very professionally run company- very customer oriented 4/3 - C. Angel 78640 This is my first order. It took a little navigating to be able to locate what I wanted. I am a little "overtall" and so needed a source of tall motorcycle gear. For some reason it was not a direct and clear connection to locate tall items, but once that was done, it was easy. Service was extremely fast. I'll be back. 4/02 - K. Chamberlain Zip: 98249 A friend turned me on to Jamin’ Leather and have been thrilled. Have visited the shop and ordered online and am very happy with both. Look forward to doing a lot more business with you!!! The quality of the product for the price was GREAT! 4/02- M. Broadway 28173 Good products and good prices. I only picked the wrong size but your exchange program seems excellent. 4/1 - M Thompson 75773 I recently ordered the TALL IRON RACER motorcycle jacket. One word: WOW! The fit is superb (finally a Tall Size jacket that's really made for a tall person; it fits as if it were custom tailored just for me). The quality is exceptional (rugged, heavy-duty leather that I'm sure will last a long, long time). And the price was outstanding (1/3 the cost of some leather jackets that my motorcycle dealer sells). This was my first order, but it definitely will NOT be my last! THANK YOU! 4/01 - T Riedel 120659 Your products, customer service, and delivery have been outstanding. I have only placed a couple of orders but couldn’t be happier. Your phone operators deserve a pat on the back for the constructive help. 3/29 - Steve Staab zip 68845 The employees I have encountered have been more than friendly and helpful, but I am starting to have second thoughts regarding the quality of your products. Within weeks of purchasing some leather short fingered hand gloves and a leather handbag/purse for my wife had fallen apart. It is always the sewing that comes apart, or the zipper. 3/29 I received my order today, 03-27-04, jacket is beautiful! It is a birthday present for my wife. Unfortunately it's one size too small. Am returning the "L" for an "XL" using the green form. This is my 8th jacket order - Jamin' Leather is a great company to do business with! Thanks - 3/29 - C.D. Angel Zip: 78640
I ordered a jacket it is very heavy , very
good quality & excellent prices! I would
definitley recomend your web site to anyone! I am totally satisfied with products and the service I have received. I have recommended Jamin Leather to several friends who are now satisfied customers also. 3/24 - John Derham 93536 Lisa’s outstanding above-the-call-of-duty service was exemplary. I’ve never ordered from a catalog and she pulled multiple stock sizes to measure actual thigh, etc. I can’t thank Lisa enough for all of her help in getting me outfitted. She was timely, efficient and always cheerful. Although most leathers are black, a search by available color would be nice. I would like to see more options for women’s motorcycle clothing in light, medium, & dark brown. 3/20- T Weiss 118904 I just got the Trail Blazer woman’s jacket, IT’S AWESOME !!! Great quality & style!!! I have bought many leather items over the years but you have the best prices & quality leather that I’ve owned!!! Thanks. 3/18 - Katherine France zip 60050 Great!! Your Prices are so much lower than other leather stores and your delivery time was 3 times faster than any other I’ve ordered from. 3/15- N. Leeman 04694 I enjoyed doing business with your company. All people I spoke with personally (several times) were friendly, helpful and courteous. A good experience doing business with you all. Exchange was great. 3/15 - D. Kaple Zip: 43015 Good merchandise & nice people in Customer Service-very helpful. Cindy & Amanda are a great help! 3/11 - S. Varney Zip: 86303 Your website is great and order is quickly received 3/11 - J. Garcia Zip 32920 :-) our order arrived today... everything was of excellent quality and we are very pleased with your leather goods. we will be passing your sales brochure around to our friends.. again thanks 3/10 - D. McDonald Zip: 47501 Super quality at a tremendous value… I was a little concerned about buying leather over the internet but I will definitely purchase from Jamin Leather again… thanks. 3/8 - William Carson Zip 01504 Your customer service on the phone was the most polite, helpful & curtious I have ever been give. I called to ask questions 3 times and each time the people were wonderful. 3/6 - Wendy Smith 99216 I wanted to express my complete satisfaction with my new chaps. Lisa helped with my order. I asked her about the quality of the chaps and would I be happy with them. She assured me I would be happy with them, she was right! Lisa represents Jamin’ Leather very well and I think people like her should be recognized for how they represent your company. Every company is only as good as their people, Jamin’ Leather is a quality company, thanks 3/05 - Lisa. K. Lindberg 119318 Customer service on phone exceptional. Website best! I am very happy and will tell all my family & friends. 3-04 - A Jacobs 97048 I buy all my leathers @ your store! You guys can’t be beat!! I live in Georgia, visit Myrtle Beach often over the past 10 years. Always hit your shop first. You have had some crummy employees @ times but not enough to keep me from comin’ back!! Wish you had more shops around the US. I travel all over and don’t really care to mail order ,prefer to try my stuff on 1st hand 4 true fit! You guys Totally Rock 4 leathers. I tell all scooter trash and saddle tramps to check you out!! 3/01 - Pyle 152336 I really like the large selection of items. I also like the sizing info on each item, but it apparently wasn’t accurate on what I ordered. 2/27 - G. Breeden Zip: 30165 You have the best selection and quality leather I’ve found. I am always very pleased and impressed with the merchandise and the service you provide. 2/27- M Rhodes 118565
2/26 Ordering online was a breeze. Got my
order in 2 days. Called and had to reorder
because of size. Clerk was very pleasant
and helpful Excellent company offering da bomb in affordable, attractive unique leather wear. 2/24- Doug Bess 30319 Y'all are great. I usually just get your catalog and wish about all the stuff I'd like to buy. It's a great way to catalog cruise after a 12 hour day. Maybe some day I can break loose and spend a couple hundred dollars. Keep em coming.2/21 - J Hughes Very organized well run business. We anticipate doing business with Jamin Leather in the years to come. Would like to see an expanded color selection in jackets & chaps. 2/21 - Brenda Martin 15344 Seems to be very nice. This is my first order and I plan to order again. 2/18 - Cheryl Phillips 74868 WOW! Great catalog, products, shipping time and quality. Better than Lands End! 2/13 - S Fulse 117418 The only thing I can suggest is more availability in sizes. You guys have basically everything I could ever want in leather goods, but a lot of the things on your site are too big for me! But I must admit, I found more things in my size here than anywhere else! 2/13 - Aaron Morales Order# 117310 Extremely wonderful transaction, product and customer service. I will definitely buy from you again. Thanks for everything. 2/13 - Joshua Fish 66027 I ordered 4 different items from your website and only recieved two of them, that was very disappointing. When I ordered online I was contacted about 1 item being discontinued and was given a chance to choose something else, but there were 2 other items nobody ever contacted me about that were discontinued and I never had a chance to choose other styles. I was happy with the 2 items I recieved but very disappointed that I never recieved the boots and gloves. 2/12 - Deborah McConnell Zip: 93561
I am so happy I found your company. I already
placed and received my second order and
I referred you to my friends.2/12 - Delores Deluca
11230 Well I must say Jamin Leathers did it again. I made an order told them what I needed. It arrived tried it on and could not ask for a better fit. I,m talking about the Touring Over Pants. They everything they said they were and more. Satisfied again thanks. 2/11 - Thomas Whitson 95776 The shipping was fast and received all merchandise even though backorder item. Awesome! 2/10 - Dana Datallo 96733 Sizes seem to run very small. I ordered size which should be loose on me but it was tight and sleeves were very short. 2/10 - Janine Rolik 07004 I just want to tell you how please my girlfriend and I are with the jacket, vest and chaps set we purchased for her from Jamin Leather last month. The quality and finish was beyond our expectations, the fit was perfect the first time, and the service was terrific. We are referred several friends to Jamin Leather and will continue to be cusotmers for years to come.2/09 - Ken Andrews ZipCode: 80634 “Great people, very friendly phone people!” 2/07 - Jerry Saylors Zip 99686 “Other sites don’t charge shipping. Any chance you might cover shipping in the future?” 2/07 - Anna Seslar, Zip 94954 “You people are great! Has to be one of my best online ordering that I had ever done. Super Easy!” 2/07 - Sandy Lattimer Zip 40513 “I just wanted to thank you , not only for the very quick shipment, but also the re-shipment of my order after UPS placed my package too close to my fence. My dogs got the package and chewed my leather jacket and within 48 hours of my original to UPS, you had a replacement jacket in the mail to me. Thanks for such great service!!!!!” 2/07 - L. Dawn Tait, Zip 32754 “The exchange policy for returns is not customer friendly-30 days should be counted from ordering/shipping-how is it fair to count 30 days from original order to return orders, when there are not enough days left, if any, for the second return? Customers shouldn’t be charged for unfair policies. The whole exchange/return process is just too complicated and too punishing for the customer.” 2/05 - Anne Kroeker zip 98004 “I was very happy with my whole shopping experience. You have a very helpful staff. I used the online services and was happy with that also. Quick shopping.” 2/05 - Robin Saltis zip 98531 “You guys rock! I placed my order on Saturday, and received it on Monday. Love the items I got. This was only my second order, but not my last!” - Marsha Lewis zip 34266 2/5 “In a word, Great!” 2/05 - Josh Hillyer zip 40342 The different catalogs had different web pages which was a bit confusing trying to figure out which web page went to which catalog. 2/3 Could use better catalog pictures and larger sizes. I wear a 12 & ordered a 16 & that was too small!! 2/2 I have thought so well of your company, service, product line & communication that I have already shared catalogs with friends. The only thing I think you need is to expand your size for arm products. Your site is the best leather site we have visited. The best advertising is by word of mouth and seeing your products being worn, people ask questions. 2/2 - Jeff Provance Zip 44515
Great Company!! Pleasant staff. The backorders
were pretty slow, though. You can improve
the website through simplicity. Many dial-up
modem users find the site slow. 1/31 - Scott Williams,
As a first time customer, I have to say I was very disappointed. I ordered this vest in October; hoping to receive it in plenty of time before Christmas. I had to call the end of Nov. to find out the vest was on back-order until Dec. 19th. Then I called again the beginning of January to find out it would be at least 2 more weeks. Finally my husband called to find out it shipped the day before. Very poor customer service on your part that we called 3 times on this order. Also that it took almost 3 months to receive it. 1/29 - Dissatisfied Customer, Tricia Lang Zip: 56201 Every time I have called or e-mailed everyone was so helpful and nice to talk to. Even when there was a mess up on the chaps I still got the help I needed. 1/29 - Sarah Hartman Zip:79707 Return policy must be stated clearly in returning within the 30 days. It was my impression after 30 days is a problem for you to service charge someone 15%. Make your return policy clearer and don’t try to rip people off with a 15% restocking fee… and besides, what’s the difference in restocking before or after the 30th day. 1/16 - Bertha Thomas Zip 02882 Up until this order, excellent. I always got what I ordered. Your company is excellent, I can get it and it’s there. 1/27 - Truitt Lewis, Zip 75110 Your company is Great!! 1/27 - Mike Edwards, Zip 65807 Thank you so much for sending us some stuff over here. We really appreciate the fact that the American public is aware of the sacrifices being made around the world right now by the American Military for all Americans. Thanks for the support once again & have a great day!! 1/27 - Jeff Stevens Awesome selection found exactly the stuff I was looking for!! Wish you had a store near me Great Job!!! Everything was great with the website!! 1/26 You have some beautiful ladies modeling the clothing products. Keep up the good work getting those beautiful models. 1/24 - Eric Tarleton, Zip 29307 This company has the best items at well below others’ costs. Thanks!!! 1/24 - Mike Fattal, Zip 07470 Just a quick note to say thanks for all your help Saturday while we were at the store. We had a blast meeting you (and Stacey and Cheryl), and really appreciated everything you did for us. Even though we will have put over 1,200 miles on the Expedition by the time we get home, the money we saved was worth it! Tell everyone we said "Hi" and "Thanks." And please pass this on to the owner . . . you guys were fantastic and we will definitely be recommending Jammin' Leather to our friends (and possibly even a few 'not so' friends). 1/18 - Keith Stephenson Zip: 36066
I was very satisfied with the jackets that we ordered. We had to return one jacket for a smaller size. This process was very easy and the replacement item only took a week to arrive. We had some questions about returning the first item and the person we talked to on the phone was very friendly and helpful. 1/21- Tom Hutchinson Zip 48436 I have bought several items in the past, but because the item was a gift and not opened when received, I had no idea it would not work & the 15% surcharge is something at Christmas time should not be used. 1/17 When I ordered my product, I was told the order would be here by Jan. 7th. It was here a day early. When I talked to the gal on the phone when ordering, she was very nice and had complete information on the product I ordered. I had a good time during my order. Thanks. 1/15 - Paul Pfeifer Zip 82807
I’m very please with your products,
they are of high quality. I am amazed at
your promptness of your customer service
when a situation arises. I want to thank
you all for your help and great service!
1/15 - Kathy Anderson Zip:85027 I found you excellent to work with and Your Prices are more than fair. I intend to come back and buy more from you. I have also told many others about your website! 1/14 - Tim Patterson Zip: 03263 I have recommended Jamin’ to many of my friends based on my own experience with your products and service. 1/13 - Dale Marquardt 20165 I found you excellent to work with and Your Prices are more than fair. I intend to come back and buy more from you. I have also told many others about your website! 1/12 - T Patterson 03263
Excellent online help and service. I had
several concerns with my order that were
corrected and handled extremely fast. 1/10 - Marty
Lawerence 89408 Just a short note to let you know that I could not find the web site for the survey, but did want to inform you that I would have rated everything excellent. Very fast service and I would order again, in fact this was my second one. 1/7 - Linda Board Zip: 51106 You need more serious bike clothing, less dress up stuff. Example you have umpteen fringed jackets or traditional biker jackets, but only one zip up side leather over pants. A really practical item, and it’s not available in women’s cut. I’m thinking about a tank chap with a cell phone, glove and sunglass pocket. You don’t have it. But you do have several pages of fancy belts and S & M gear. Got no problem with that, but I’m beginning to look other places for serious gear. Also, why two separate site? Confusing. 1/06 - T Flynn 110106 Historical
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don't need to follow - Imitators copy for a reason - Trust in a leader
like Jamin' Leather! |